Myntra
Myntra–Kolkata, West Bengal
About 3 hours ago, from GrabJobs
Job Description:
Myntra is looking for a passionate and resourceful Online Customer Success Associate to join our team in Kolkata, West Bengal, IN. As an Associate Level employee, you will be responsible for ensuring the success of our online customers by providing excellent service and support. This is a part-time position with a requirement of 2 years of experience in a similar role.
Responsibilities:
- Communicate with online customers through various channels to address their queries and concerns
- Provide product recommendations and assistance with online purchases
- Troubleshoot technical issues and provide solutions to ensure a seamless shopping experience
- Collaborate with cross-functional teams to improve the overall customer experience
- Analyze customer feedback and data to identify trends and make recommendations for improvement
- Create and deliver presentations to showcase the benefits of our products and services
Requirements:
- 2 years of experience in customer service or a related field
- Passionate about delivering exceptional customer service
- Resourceful in finding solutions to customer problems
- Strong analytical skills to interpret customer data and feedback
- Excellent presentation skills to effectively communicate with customers and colleagues
Benefits:
– Company equipment provided
– Free accommodation for outstation employees
– Dental insurance coverage
Working Environment:
You will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. This diverse and inclusive environment encourages innovation and creativity.
Equal Opportunity Statement:
Myntra is an equal opportunity employer and we welcome applicants from all backgrounds to apply for this position. We do not discriminate based on race, gender, sexual orientation, religion, or any other protected characteristic. We believe in diversity and inclusion, and we encourage candidates from all walks of life to join our team.
Deadline to apply: May 29, 2024
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Work Schedule:
This job has the following work schedule:
Flexible
Benefits & Perks
This job has the following benefits:
Remote work flexibility
This job is a remote position, you can work from anywhere.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.
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