Line of Service Internal Firm Services Industry Sector Not Applicable Specialism IFS – Risk Quality R Q Management Level Manager Summary A career in Risk Management within Internal Firm Services will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation You ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC s regulatory litigation and reputational risk Our Risk and Quality team identifies and assists internal teams to mitigate and control client engagement risks As part of the team you ll provide advice to business teams within PwC on sound contract provisions standards and approaches in accordance with PwC policies principles and standards To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level To help us achieve this we have the PwC Professional our global leadership development framework It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future As a Manager you ll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution PwC Professional skills and responsibilities for this management level include but are not limited to Develop new skills outside of comfort zone Act to resolve issues which prevent the team working effectively Coach others recognise their strengths and encourage them to take ownership of their personal development Analyse complex ideas or proposals and build a range of meaningful recommendations Use multiple sources of information including broader stakeholder views to develop solutions and recommendations Address sub-standard work or work that does not meet firm s client s expectations Use data and insights to inform conclusions and support decision-making Develop a point of view on key global trends and how they impact clients Manage a variety of viewpoints to build consensus and create positive outcomes for all parties Simplify complex messages highlighting and summarising key points Uphold the firm s code of ethics and business conduct Reporting Structure and Key Relationships He she will be directly reporting to the Quality Team Senior Managers Should be able to maintain a good working relationship with the Quality team and internal stakeholders including LoS Quality SPoC and Managers Senior Managers Business Unit Leaders He she should be able to manage and induct coach new junior team members in the team and help them complete quality reviews assigned deliverables within agreed timelines based on checklists instructions 1 Candidate would be responsible for performing the following activities Developing updating the SDC quality management programme based on understanding and review of business processes and quality compliance requirements Managing and coaching Quality Team members to perform quality reviews Developing and implementing monitoring programmes for specific compliance requirements Review of work performed by the junior team members and finalising exceptions Preparing quality reports dashboards for review by the Senior Manager Quality Leader Collaboration on a xAC basis interact with the Quality team members across the ACs on key quality initiatives Coordinate and manage the efforts involving the FALs within AC Kolkata as appropriate Generate review reports on key quality initiatives including that on AC Quality framework QMSE Represent the Quality team on internal governing bodies committees meetings forums present quality matters as necessary 2 Candidate should be well conversant with Google Suite and MS Office Excel Word Powerpoint have excellent auditing analytical and communication skills Education if blank degree and or field of study not specified Degrees Field of Study required Degrees Field of Study preferred Certifications if blank certifications not specified Required Skills Optional Skills Desired Languages If blank desired languages not specified Travel Requirements Available for Work Visa Sponsorship Government Clearance Required foundit