• Achievement of Targeted AOP, Gross Margin and SPSF
• Responsible for the P&L of the store
• Price and promotions running in the stores are clearly displayed / communicated to all customers
• Ensure that all consumables are within budget and work towards reducing costs
• Ensure that decisions taken are quickly implemented on the ground without losing time
• 100% adherence to promo implementation in the store
• Reduce dump, shrink and other losses for the store
• Other Source of Income – SOH
• Increase margins and minimize expenses
• Control inventory level and shrinkage
• Mystery Shopping Findings and Improvement
• Focus on R1 enrollment and business volume
• Adhere to Mockshop guidelines
• 100% SOP Implementation and Adherence by team
• Ensure Negative Inventory Control
• Explaining routine tasks to all team members
• Statutory Compliance
• Control Attrition
• Product knowledge, brand differentiation
• Recognize and develop talent
• Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
• Net profit for the store.
• Increase in talent retention.
• Increase in returns per square foot.
• Increase in conversion rate
• Reduction in number of stock-outs
• Target vs. actual customer satisfaction index
• Reduction in customer complaint cycle time
• Mentor sales assistance through functional, behavioural training and career planning
• Update category and store associates on latest development in new product/brands and presentation/selling technique
• Productivity enhancement indicated by increased Sales per Employee
• Accurate and timely preparation / submission / review of s – sales, order intake, new orders, profitability to provide inputs for strategic planning

Graduate/Post Graduate

3 – 12 Years

• Communication Skills
• Commitment to Excellence
• Analytical Skills
• Business Acumen
• Team Work
• Interpersonal Skills
• Ownership
• Attention to Detail
• Operational SOPs
• Customer Service
• Leadership Skills