Hiring for International webchat process in a top leading MNC ITES/BPO co.

Requirements

Candidate should have min 9 months and above customer service experience with excellent communication skills.

1.Good Communication skills

2.Handling chats which involves working in different time zones

3.Handling multiple chats and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Benefits

Cab Facility+ Incentive

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.