ESSENTIAL FUNCTIONS:

• Manage security related content for all Sunquest products, platforms, hosted solutions and corporate environment within the Sunquest knowledgebase
• Review and update content within the Sunquest Knowledgebase Library with different Subject Matter Experts
• Collaborate with various internal and external teams to ensure quality deliverables are completed timely. Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, issues and risks
• Attend client calls to review security questionnaires and answer client questions related to infrastructure and product security
• Leverage knowledge of Sunquest solutions & environment to develop client facing collateral, resources and presentations
• Provide weekly status reporting to Sunquest leadership team on project status
• Remain knowledgeable of changes in information technology, healthcare, and laboratory information systems
• All other duties and responsibilities as assigned

KNOWLEDGE, SKILLS, and ABILITIES

• Excellent verbal and written communication skills.
• Ability to organize and present information to optimize usage and understanding by target audiences including sales teams, customers, regional solution consultants, etc. Collaborative work style and able to partner with Director level and above client stakeholders
• Excellent analytical skills as evidenced by the ability to solve problems, identify improvement opportunities, and create effective action plans during the performance of assigned tasks

• Able to prioritize workload and direct project teams (6-20 players) and work autonomously
• Ability to coordinate multiple projects simultaneously and meet deadlines

• Ability to work in a team environment that requires quick turnaround and quality output
• Excellent computer skills and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook

TRAINING and EXPERIENCE

• Bachelor’s degree or equivalent required.
• Minimum of 2 years of experience in directly related to the duties and responsibilities specified:
• Prior experience with project management and coordination required; PMP preferred.
• Previous experience in healthcare software industry is a plus;
• Prior experiencing managing global bids and proposals process required, preferably healthcare related;
• Prior experience with direct client / external facing engagements required;
• Prior knowledge of Information Security standards a plus
• Must have proven track record for partnering with key client project stakeholders at the Director level or above

• Knowledge of the Healthcare industry and hospital business processes (Lab / Diagnostics experience) a plus.

Required

Required

Required