2COMS Consulting Private Limited
Job Description
LookingForFreshers&;ExperiencedCandidates In a leading MNC, Work From Office @Kolkata
AboutClient
OurclientisaanAmericanbusinessservicescompanyspecializingincustomerengagementandbusinessperformance.
JobTitle:VoiceProcess
Requirements
Qualification: Any Undergraduate/ Graduate/ Post Graduate can apply.
Candidate should have:
1.Good Communication skills.
2.Handling calls over Phone which involves working in different time zones.
3.Handling calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English – both verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Basic technical knowledge.
Qualification: Under Graduate / Graduate / Post Graduate
Shift: Rotational Shift (6days working)
Benefits
Cab + Incentives + Shift Allowances + High medical insurance coverage benefits.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.