2COMS Consulting Private Limited
Greetings from 2Coms Group!!
Company Brief:2Coms Group is a 30 years old organization currently operating pan India from 23 cities, have office in 9 cities, working on diverse industries as manpower service provider, also working with a german collaboration company and have their own CSR , Care Netram where we provide low cost glasses to people below poverty line, 2Coms Group have 14 National Awards in her kitty and have recently received 4 national awards for their contribution of vision glasses in Odisha, now extending in Jharkhand as well, also 2Coms is at the top at their work for NAPS – National Apprenticeship Programme of Govt. of India for training skilled and unskilled labours and making them eligible to get a job in India, 2Coms is one of India’s leading staffing &; recruitment firm and has gained a rich diversified experience in handling various types of HR solutions and services ranging for Recruitment Solutions, Contract Staffing, Flexi Force, Payroll Outsourcing, Skill Development, Recruitment Process Outsourcing in various Industries, for more details please visitour websites:
PositionExecutive – IT Support
Location Kolkata
KRA – KPI:
- Daily Ticket management of end User issues / Servers / Services
- Managing and ensuring Core services like Servers, Network, ISPs and User workstations are fully functional.
- Backup management
- Managing all IT related inventory, services, network and IT hardware and maintaining regular reports.
- Mail Management
- Regular Maintenance of client PCs on Windows and Linux platform of all locations including regular audits, installations, Antivirus status, formatting etc with support from AMC providers.
- Manage IT vendors / Requisition management
- Providing IT support during regular or planned events / A/V environments
- Supporting Development team wherever required.
Requirements
o Mandatory:
- Experience in ticket based incident management and tasks
- Should have hands on experience in handling windows servers, user management and file permissions
- Ability to handle Remote Desktop and Virtual setup / Work from home user management
- Working knowledge of basic office suite to manage trackers and also resolve office related issues.
- Ability to configure mail clients / Outlook
- Should be able to assemble PC / Check and investigate hardware basics
- OS installation experience of Windows and Linux OS
- Networking knowledge / Crimping and Croning / LAN setup / Wifi router configuration / DHCP management
o Preferred:
- Hands on experience of AWS, Cloud applications
- Previous work exp in Zoho
- Any knowledge in basic coding / scripting
- Exp in handling multiple locations.
- Experience in managing Hardware firewall
o Non Technical –
- Average Comm Skills but should be excellent in issue understanding and communicating with the end user
- Ability to co-ordinate and manage AMC vendors / engineers / support people
- Should be able to maintain trackers and reports and follow up on mail
- Should be flexible to visit all Kolkata locations as per roster / requirement
- Might have to visit other locations on a planned basis once a quarter or as per requirement.
Benefits
Fixed salary + Incentives
PF + ESIC
Fixed day shift (9.30am 6.30pm), not stretchable unless very urgent
2nd and 4th Saturdays off withSundaysfixed off
Salary cycle 1st – 31st, credit date 8th of every month
Aaquil Mazhar
Executive HR Talent Acquisition
Mobile : (+91)-8404867767