2COMS Consulting Private Limited
Job Description
Looking For Experience Candidates in a Renowned BPO Client @Kolkata !! Work from office.
Our client isan Indian Multinational Information Technology services and consulting company. Itoperates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, hospitality, logistics, Information Technology, real estate, vehicles, farm equipment worldwide.
Job Title: Customer Support (Voice Process)
Work Location: Kolkata
- E-Commerce customer support – voice support.
- Taking calls over the phone, which involves working in different time zones.
- Handling customer calls and initiating the right responses to them, positively and professionally.
- Flexible to work in shift.
Week Off: 6 days working 1 rotational shift
Requirements
Candidate should have –
Good Communication skills.
Flexible to work in night shifts.
Excellent English – both verbal and written communication skills.
Knowledge of customer service principles and practices.
Good technical knowledge.
Qualification: Under Graduate/ Graduate/ Post Graduate.
Candidate should be ready to work from office.
Benefits
CTC: Up to 3 LPA + Incentive + CAB + Allowances
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.