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2COMS CONSULTING PVT LTD
Job details
₹25,000 – ₹35,000 a month
Qualifications
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Higher Secondary(12th Pass) (Preferred)
-
Customer service: 1 year (Preferred)
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English (Preferred)
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Hindi (Preferred)
Benefits
Pulled from the full job description
Full Job Description
Hiring for the Voice Process in leading telecom MNC @Gurgoan
About Client
Its multinational Telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
We can arrange your telephonic interview.
we would love to connect with you.
Job Title: Customer Support Advisor – (voice)
Candidate Should have Minimum 6 months and above Experience in BPO
Work from Office
Candidate should have minimum 6 months experience in International voice process
Requirements
Qualification: Any Graduate/ Post Graduate
Candidate should have,
1.Good Communication skills
2. Handling customer through Email & chat which involves working in different time zones
3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English – both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Qualification: Graduate/ Post Graduate
Experience: Minimum 6 months in international voice process experience
Shift: Rotational
Week Off: 2 days rotational week off
Benefits
Both Side CAB
Chance to work with captive unit.
Job Type: Regular / Permanent
Salary: ₹25,000.00 – ₹35,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Hiring Insights
Application response rate: 71%
Hiring 10+ candidates for this role
Job activity
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