About the Client:

we have retained with CMMI level 4 client with the position of Banking operations for the level of PE.

Client is a global IT solutions company specializing in delivering simple and scalable solutions to address complex
business problems.More than 1,500 staff delivers technical and domain expertise across multiple platforms and industries
to help enterprise companies drive productivity, efficiency and gain the most out of their technology investments.
Process Executive:
Education/ Experience / Expectations
∙Any graduate with 0 to 6 months of work experience in international banking industry
∙General awareness of the international banking products and services
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Mumbai
Job Description:
∙Maintain and update customer account related information in client applications.
∙Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift
∙Location – Mumbai
∙Work from office
∙Attention to detail
∙Manage the Bank’s branch requests and maintain relationship
∙Action and respond to Ad-hoc requests and escalations in a timely fashion
∙Timely completion and review of daily work inflow from our commercial bankers, bank
customers and prospects
∙Willig to learn with limited training and have complete knowledge of Client
databases/applications designed by company which are unique
∙Meet/exceed the customer SLAs / expectations in terms of quality & TAT
rocess