Hiring for Customer support US Healthcare – Non voice process in a renowed client company @ Kolkata
Our Client is an Indian multinational company that provides technology and business process outsourcing service.
Job Title: Non voice process US healthcare.
Work Location: Kolkata.
Any Graduate with minimum 1 year & above experience in Us health care Non-Voice Process.
Must have experience in AR Caller , Claims Processing, Claims Adjudicator.
1 year and above of experience in US healthcare AR calling, claims processing, claims adjudication
Benefit Configuration & Premium Billing
Knowledge in Claims Processing
Knowledge in Benefit Configuration and Membership enrolment.
Exhibit knowledge of Member Eligibility,
Claims Inpatient / Out Patient/ Patient Registration.
Answer respond to customer’s emails.
Management and resolve customer complaints.
Identify and escalate issues to supervisors.
Provide product and service information to customers.
Week Off: 2 days rotational week off. 5 Days working
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist
300000 – 400000