Job Description

Hiring for International webchat process in a top leading MNC ITES/BPO co.

Customer service experience professionals with min of 9 months and above experience can apply

Job Title: Web Chat

Requirements

Candidate should have min 9 months and above customer service experience with excellent communication skills.

1.Good Communication skills

2.Handling chats which involves working in different time zones

3.Handling multiple chats and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Graduate/ PG

All the Qualification is from the Regular course only.

There should not be more than 2 years Gap (Education + Career)

Benefits

Cab Facility+ Incentive

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Job Information

Salary

100000 – 300000

Work Experience

Open for Both

City

Kolkata

State/Province

West Bengal

Country

India

Industry

BPO

Zip/Postal Code

700135