A Client of Freshersworld
Customer Support Service
JOB DESCRIPTION
Understanding customers’ requirement problems and providing solutions.
Assisting and guiding customers in using our product.
Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Participate in activities designed to improve customer satisfaction and business performance.
Prepare customer correspondence.
Manage customer expectations. Offer solutions to basic customer issues.
Requirements :
Bachelors degree
Good clarity over telephonic communications, with proficient attention to detail
Courteous with excellent customer service orientation
Excellent command of verbal and written English
Promptness in responding to customers with a singular focus on quality and paying attention to details
Skills :
Good communication skills.
IT industry knowledge.
Excellent knowledge of Excel
More information about this Customer Support Service Job
Please go through the below FAQs to get all answers related to the given Customer Support Service job
- What are the job requirements to apply for this Customer Support Service job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 45000 Monthly. The Salary will depend on the interview. This Customer Support Service is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Service position?
- Ans: There are immediate 1 job openings for Customer Support Service in our Organisation.