Ability Games Ltd. Looking for Customer Support Executive (Inbound) at Kolkata, West Bengal

Ability Games Ltd.

Greetings from Ability Games Ltd.!

Ability Games Pvt. Ltd. expertise in real money online phantasy gaming space. It expertise in games like online Poker, fantasy sports, online Rummy, etc. for online gamer to play with real money.

# Company Website : www.abilitygames.in

Currently, we are HIRING for ‘Customer Support Executive (Inbound)’ position as mentioned below:

* No. of vacancy : 1

* Work Experience : 1+ year (on Inbound process)

* Education: 10+2 (English medium proffered)

* Job Summary:

  • To gain customer into the platform of an online gaming site.
  • Reaching out to new customers and explaining them the benefits of the online site and hand-holding in registration online.
  • To be able to enter data and engage through web chat and social media.
  • All back-end activities support of the gaming platform.
  • Should be able to take the KYC Documents and approve.
  • Includes data entry, should be good in handling data.
  • Should be able to communicate through social media and web chatting.
  • Includes withdrawal support.
  • Must have excellent spoken & communication skills in English & Hindi.
  • Should be exceptionally smart, confident and independent worker.

* Desired Abilities:

  • Candidates from Inbound process is preferred.
  • Smart candidates who has good command over English & Hindi (both)
  • English medium educational background preferred.

* Skills:

  • Must have excellent knowledge on CRICKET.
  • Must have good knowledge on MS-EXCEL.
  • Must have fluency in English, Hindi & Bengali.
  • Must have passion for CRICKET.

# NOTE: Candidates who does not have good knowledge on CRICKET, please don’t send CV for this job.

* Gross Salary: Rs. 10,000/- to 12,000 p.m. (Depending on work experience and present salary)

* Other Benefits: PF, ESIC, Gratuity, Group Mediclaim, Annual Bonus.

* Shift Timing: Rotational

* Working Days : 6 days (in a week)

* Week Off : 1 day (rotational)

** Work-from-home will be given only during Evening & Night shifts only.

* Job location: PS Srijan Corporate Park, Tower-1, Sector-5, Salt Lake, Kolkata.

So, Interested candidates are requested to send us their Updated CV at hr @abilitygames.in (or) may Call us directly (between 11:00 AM to 5:30 PM only) at 7596035329 to schedule an interview with us at our office premises.

Job Type: Full-time

Salary: ₹10,000.00 – ₹12,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Application Question(s):

  • Willing to work on Rotational Shifts?
  • What is your current location?
  • What is your present monthly Gross Salary?
  • What is your expected monthly Gross Salary?
  • What is your minimum Notice Period?
  • Can you speak fluently in English?
  • Can you speak fluently in Hindi?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • BPO: 1 year (Preferred)
  • Inbound Customer service work: 1 year (Preferred)
  • Outbound sales: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Speak with the employer
+91 9903154494

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