Amazon India
Amazon India–Kolkata, West Bengal
About 8 hours ago, from GrabJobs
Job Description:
We are seeking a skilled Customer Service Specialist to join our dynamic team at Amazon India. This is a part-time remote work position based in Kolkata, West Bengal, IN. As an Associate Level Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.
Responsibilities:
- Responding to customer inquiries via email, chat, and phone
- Resolving customer complaints and issues effectively
- Providing product information and recommendations to customers
- Processing orders and returns accurately
- Collaborating with other departments to ensure customer satisfaction
- Maintaining a positive and professional attitude at all times
- Meeting or exceeding customer service quality standards
- Updating customer records in the database
Requirements:
- 4 years of experience in customer service or a related field
- Independent and dedicated personality traits
- Strong presentation and leadership skills
- Excellent communication and problem-solving abilities
- Proficiency in using customer service software and tools
- High school diploma or equivalent
- Ability to work remotely and independently
- Flexible schedule to accommodate part-time hours
- Fluent in English and Hindi
Benefits:
– Profit sharing opportunities
– Joining bonus
– Travel opportunities
Working Environment:
At Amazon India, we empower our employees to take ownership of their work and make impactful decisions. You will have the opportunity to grow and develop your skills in a dynamic and supportive work environment.
Deadline to Apply:
Please submit your application by May 23, 2024.
Equal Opportunity Statement:
Amazon India is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by applicable laws.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Work Schedule:
This job has the following work schedule:
Flexible
Benefits & Perks
This job has the following benefits:
Remote work flexibility
This job is a remote position, you can work from anywhere.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.
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