Job Description :
Location- Mumbai/Kolkata

Budget- 16LPA

NP- Only Immediate joiners

Skills Required :
Toolsets (Zabbix, Nagios)
ServiceDesk (OpsGenie, JiraServiceDesk)
AWS Cloud
Docker,
Cloud advanced (AWS)
Windows, Linux & container environments
Bitbucket / GitLab
Jenkins CI-CD
Jira
IAC & Scripting – Terraform
Yaml, json, Shell, Powershell scripts
Containers – Docker, Kubernetes, Openshift
Monitoring Tools – Grafana, Prometheus, Cloudwatch, Stackify, Datadog

Job Responsibilities:
Yrs of Exp-7 to 8

Must Have
o Agile – Should be able to support on Devops related requirement gathering,
planning & Implementations
o CI – Should have worked on Build setup, Pipeline creation, Secrets
management & Notification.
o CD – Should have worked on deployment to webservers, containers,
Kubernetes. Worked on Blue-Green deployments.
o SCM – Should have handled repositories.
o Scripting – Should have right shift approach to automate using the shell,
powershell, groovy scripting.
o Infra as Code – Should have hands-on in terraform / Cloudformation.
o AWS – Should have worked on Autoscaling integration and other advanced
functionalities
o Hands on with containerization and orchestration tools like Docker, VM
Ware, AWS, Open Stack, Red Hat Satellite, Ansible.
o Remote troubleshooting experience. Hands on knowledge on Monitoring
tools Zabbix, Nagios, OpsGenie, JiraServiceDeskNet Core 2+
o Strong Windows System administration skills: Windows Server
2008/2012/2016
o Sound knowledge on Microsoft Windows services such as Active Directory,
DNS, DHCP, DFS, WDS, WSUS, etc.
o Jenkins, Git workflow,
o MySql SQL Server MongoDB

Good to have
o Understanding of ServiceDesk, SLA metrics, Strong working knowledge on
ITIL (Change, Incident & Problem Management)
o Good understanding and knowledge in lifecycle of Events/Alerts, Incidents
and Processes/Procedures
o Good experience in using ITSM Tools like OpsGenie/ServiceDesk/Service
NOW for incident/request management
o Follow SOP’s, runbooks to troubleshoot and/or resolve alerts/incidents etc.
o Good/Excellent Communication Skills – Verbal and Written
o Maintain system availability as per Service Level Agreements (SLA)
o Produce monthly reporting activity, system performance and associated RCA
on outages.
o Respond to incident tickets and provide updates in a timely manner. Escalate
where necessary
o Coordinate and implement change records as a result of trouble tickets
o Knowledge of approaches, tools, techniques for recognizing, anticipating,
and resolving technical issues; ability to apply this knowledge appropriately
to diverse situations.
o Understanding of Microservice Architecture

Soft Skills
o Good analytical skills
o Root cause analysis experience
o Very good communication skills
o Problem-Solving Skills
o Communication Skills
o Interpersonal Skills
o Leadership Skills
o Work Ethic
o Time management
o Vendor managment
o Team managment
o Behavioral Skills
o Listening Skills
o Receptiveness to Feedback

Qualifications:
Educational Qualification: Graduate (BCom / BE / BSc), ITIL V3/V4, Cloud (AWS/Azure
certification), Cisco CCNA, Vmware VCP.
Highly motivated with excellent verbal and written communication, presentation, facilitation,
negotiation and problem-solving skills
Self-starter with strong organizational and time management skills, self-directed