Augment Info Solutions Pvt Ltd Looking for Web Consultant/CCE for Website Process (UK/USA Shift) at Salt Lake, Kolkata, West Bengal

Augment Info Solutions Pvt Ltd

We are hiring a Web Consultant/ Customer Service Representative to manage customer queries and cold calling for a B2B Website Process in International Market . You will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.

You would be dealing in Web/Mobile App and Digital Marketing Domain.

Responsibilities and Duties :

  • Basic Knowledge in Web/ Digital Marketing.
  • Prior experience in Web process in International BPO
  • Knowing our Products/Services inside and out so that you can answer questions.
  • Generating leads
  • Communicating with customers through various channels.
  • Cold Calling, Emails
  • Making Proposals, Negotiate and close the deal.
  • Keeping records of customer interactions, transactions, deliverable.
  • Communicating and coordinating with Operations Department as necessary.
  • Managing a team of junior customer service representatives.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

Expected Start Date: 07/03/2022

Job Types: Full-time, Walk-In

Salary: ₹12,000.00 – ₹30,000.00 per month

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 – ₹30,000.00 per month

Schedule:

  • Evening shift
  • Night shift

Supplemental Pay:

  • Joining bonus
  • Performance bonus
  • Quarterly bonus
  • Shift allowance
  • Yearly bonus

Experience:

  • Sales Representatives: 1 year (Preferred)
  • total work: 1 year (Preferred)

Expected Start Date: 02/05/2022

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