![BDV Private Limited](https://jobinkolkata.in/wp-content/plugins/wp-job-manager/assets/images/company.png)
BDV Private Limited
As a Customer Care Representative, you will be the front-line ambassador for our company, responsible for ensuring exceptional customer experiences. Your primary goal is to provide top-notch support and assistance to our valued customers, addressing their inquiries, resolving issues, and enhancing overall satisfaction. You will play a pivotal role in maintaining our reputation for excellent customer service and building strong customer relationships.
Responsibilities:
- Customer Support: Respond promptly and professionally to customer inquiries via various communication channels, including phone, email, chat, and social media.
- Issue Resolution: Identify and troubleshoot customer problems, provide accurate information, and offer effective solutions to ensure a swift resolution.
Order Assistance: Assist customers with placing orders, tracking shipments, and resolving any order-related issues.
Job Type: Full-time
Salary: ₹20,000.00 – ₹25,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
Speak with the employer
+91 8910539588