BestDoc Technology Pvt Ltd Looking for Customer Service at Kolkata, West Bengal

BestDoc Technology Pvt Ltd

JOB SUMMARY
The Customer Executive person will focus on patient assistance or client assistance. Work with client to create solutions for their needs. Must be energetic, well-spoken, and eager to learn new technologies.

RESPONSIBILITIES
Greet visitors and patients in a timely and friendly manner
 Maintain privacy of patients: assure patient confidentiality at all times
 Create new patient charts
 Assist patients with completion of pre-registration forms
 Assist patients with completion of medical record
 Schedule patients for procedures, medical examinations, and consultations
 Answer telephone and relay messages

 Maintain doctor schedules/templates

 Assist or Train new front office employees
 Other duties may be assigned
REQUIREMENTS AND QUALIFICATION
 Ability to work independently or as an active member of a team
 In-depth understanding of company products, competitor products and industry
 Bachelor’s degree or equivalent
 Strong computer skills, including MS Word, MS PowerPoint, and MS Excel
 Male/ female candidates

Job Type: Full-time

Salary: Up to ₹18,000.00 per month

Schedule:

  • Day shift

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)
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