Job Description

Create and update web pages for websites hosted on AEM through integration of text, images, documents, and videos, in a timely manner, ensuring quality.
Learn and understand the client’s websites content, products and seasonal updates and showcase the same during delivery of the tickets and in team and client meetings.
Understand the client’s requirements, be able to analyse the ticket and your deliverables.
Ability to learn and retain knowledge shared by team members or because of self learning or training and implementation of the knowledge during ticket execution for the client.
Demonstrate proactivity and a problem-solving approach, try to find, and propose solutions, rather than expect solutions to be provided by the client.
Pay attention to the the visual aspects of the page and content during creation or updates.
Check responsiveness of the content when creating or updating page content.
Update SEO parameters for existing or new content.

Primary Skills

Display continuous improvement in performance while working on client tickets, while maintaining a high-quality output.
Perform quality checks and audits to identify and resolve website experience issues (typos, broken links, functionality errors, poor usability, etc.).

Report access or platform issues to the team lead and coordinate with relevant technical teams to get them resolved.
Onboard new and retraining existing users in the CMS and content management.