Client Of Teamlease
Designation – BPO/Telecaller
Handling Inbound and Outbound calls, following up on Enquiry, and database
Resolving customer complaints quickly and efficiently.
Addressing clients’ uncertainties, grievances, and suggestions on time.
Obtaining and updating lists of individuals’ contact details.
Requires patience, persuasiveness, and persistence.
Attending regular team meetings to clarify progress and performance-related expectations.
Answering questions about products or the company.
Most importantly, tele calling is all about building repeat business through good customer relations
Asking questions to understand customer requirements and close sales
Capacity to receive critique without internalizing it.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our sales team for closing.
Superb verbal communication.
Overseeing the relationship with customers handled by your team.
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 35000 and 45000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.