CSB Bank
Retail BankingCity – Kolkata
Required Experience
0 – 3 Years
Posted On
08 May 2023
Basic Section
No. Of Openings
3
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
East
State
West Bengal
City
Kolkata
Worksite
City – Kolkata
Worksite Code
Generic – Kolkata
Skills
Skill
CROSS SELLING
CUSTOMER SERVICE
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose: Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements. Functional Responsibilities: Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions Informing customers about bank products and services Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintaining and balancing cash drawers and reconciling discrepancies Packaging cash and rolling coins to be stored in drawers or the bank vault Keeping a clean, organized work area and a professional appearance Handling currency, transactions, and confidential information in a responsible manner Maintains customer confidence and protects bank operations by keeping information confidential