![Enfragy Solutions India Pvt Ltd](https://jobinkolkata.in/wp-content/plugins/wp-job-manager/assets/images/company.png)
Enfragy Solutions India Pvt Ltd
Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Basic Qualifications:
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,756.00 – ₹28,578.00 per month
Benefits:
- Work from home
Schedule:
- Day shift
- Evening shift
- Morning shift