• To handle calls from customers or clients and provide them with a solution to their queries
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Skills:

• Average communication skills
• Should be flexible
• Rotational off
• Pleasant Voice
• Decisions making skills
• Proactive & Extrovert
• Responsible
• Adaptable
• Good Listening skills

More information about this BPO/Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO/Telecaller job

1. What are the job requirements to apply for this BPO/Telecaller job position?
   • Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
2. What is the qualification for this job?
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

3. What are the salary requirements for this job?
   • Ans: The salary range is between 22000 and 40000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Kolkata.

4. What is the hiring Process of this job?
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

5. This BPO/Telecaller is a work from home job?
   • Ans: No ,its not a Work from Home Job.

6. How many job vacancies are opening for the BPO/Telecaller position?
   • Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.