![GNK E SERVICES PVT. LTD.](https://jobinkolkata.in/wp-content/plugins/wp-job-manager/assets/images/company.png)
GNK E SERVICES PVT. LTD.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Job Type: Full-time
Salary: ₹18,000.00 – ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- North Twenty Four Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 8337836162