Job Description

To drive and program manage Customer Journey improvements for all touchpoints of Contact Center for brinks customers. […]
Customer Experience/ Journey Management Expert. Professional with experience in the Contact Centers & Customer Experience Space.
UX Research & Design, including audience profiling, personas, and journey map development. […]
Worked across industries and geographies with Multiple Channel hands on experience on Voice, Chat, Email and Website. […]
A bachelor’s degree in marketing, communications, advertising, business management, or in a related field preferred. […]
Proficiency…