Business Manager Kolkata/Guwahati

• Morning Meet – Assign daily target with all his team members who further assign the target to their team members
• Driving of GSI, Maintaining P& L, Driving Sales
• Ensuring celebration of Guest’s Anniversaries & Birthdays and other Guest engagements activities
• Engaging and inculcating the Spirits of team’s Enthusiasm.
• Interacting with customers and collecting Feedback.
• Addressing the Grievances and complaints of Guest and Staff
• Optimizing and reviewing the operational cost with the help of RSM and Executive Chef.
• Review with Commercial Unit Head(CUH).
• Approval on expenses of bills on daily basis.
• Assessment of food QQT with Chefs
• Conducting Monthly Meet and CMT meet
• Facilitating Reward and Recognition for the team member
• Rostering of HODs and sanctioning of leave
• Scheduling discounts for guests on Occasions
• Timely appraisal of team members and their development
• Recruitment of L1 and L2 level and controlling attrition of team.
• Doing one on one and skip team meetings.
• Ensuring all Statutory Requirements are in place and adhered as per guidelines.
• Liaison with all government authorities for statutory obligation

Requirements

Qualifications and Education Requirements:

Bachelor in Hotel Management or Relevant Experience in Food & Beverages industry

Preferred Skills:

Handled 50 lakhs of Business with 5-8 years and handled a team of 40 – 45 staff.

Benefits