Introduction

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities

As Package Specialist – SAP Global Trading Services (GTS), you are responsible to assist clients in the selection, implementation, and support the solutions. You will lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions

What you will do:

• Identify and resolve integration issues between SAP ERP, SAP GTS and non- SAP systems by working with Business Partners
• Design and support experience with SAP GTS interfaces from data providers – denied parties, HTS content
• Configuration experience in SAP ECC Sales & Distribution along with GTS table structures, data elements/fields, & table inter-dependencies
• Gather and translate business requirements into detailed functional design specifications that include current and future state of business processes on assigned projects
• Support enhancement requests and resolve reported incidents within defined service level agreements
• Conduct working sessions with Subject Matter Experts to identify the required capabilities and impacts to configuration to support business requirements
• Translate user’s requests into application system solutions
• Analyze system user requirements to define and design system configuration, enhancements, and modifications while following design standards

Required Technical and Professional Expertise

• Minimum 6+ years of SAP functional experience specializing in design and configuration of SAP GTS modules
• Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs
• Ability to perform necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support
• Proven expertise to create requirement specifications based on Architecture/Design/Detailing of Processes
• Demonstrated experience to utilize query and reporting tools to provide flexible and timely information to system users and perform data analysis to ensure data integrity
• Experience in performing project management functions on small to medium projects for the user groups including: coordinating, organizing, planning and scheduling, communicating, tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance

Preferred Technical and Professional Expertise

• Proven work experience on SAP Hana is desired
• Ability to participate in the creation and enforcement of IT software standards and procedures
• Experience in maintaining accuracy of help desk database of reported incidents and problems and the knowledge-base of corrective actions
• Ambitious individual who can work under their own direction towards agreed targets/goals.

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.