Patient enrollment via Face to Face / tele counselling / Home-counselling in coordination with PAP Center

• Explaining the patients about the features of PAP and process of enrollment
• Support patients with the documentation process (wherever applicable)
• Coordinating with PAP center for patient’s enrollment
• Address the availability of the medicine through the approved nearby stockiest by providing details of stockist
• Scheduling home visits to patient’s home as per the approved process flow wherever

applicable

• Supporting patients and call centers to resolve any queries related to prescriptions, invoices, enrollment form or any other documents or verification process
• Supporting and coordinating Diagnostics tests as a part of PAP offering to patients as per approved process flow
• Adverse Event Reporting as per process of YRR and record keeping according to Pfizer specification
• Assistance Medicine Coordination (Dispatch | Delivery)

* Post Enrollment and assessment of eligibility unique membership id is generated
* Patient to be educated to share valid Prescription and Invoice to avail assistance basis the PAP type
*
* In Case, if further details are required with regards to Indication, PAP Team and or Care Counselor to request patient or Patient’s Caregiver over recorded call and / or email to share additional supporting document / prescription from HCP that enables patient to avail assistance
* Patient to be reminded 7-10 days of assistance medicine due, to share the required invoices and prescription (Refer Valid Prescription Guidelines in Annexure C)
* Care Counselor will liaise with patients and 1mg for assistance medicine delivery as per the schedule.

Prior patient counselling experience is preferable.

Immediate joiner required.

Salary: Fixed Plus DA (Rs. 200/-)

Job Type: Full-time

Pay: ₹20,000.00 – ₹28,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Preferred)

Speak with the employer
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