Job details
₹20,000 – ₹28,000 a month
Full Job Description
Patient enrollment via Face to Face / tele counselling / Home-counselling in coordination with PAP Center
- Explaining the patients about the features of PAP and process of enrollment
- Support patients with the documentation process (wherever applicable)
- Coordinating with PAP center for patient’s enrollment
- Address the availability of the medicine through the approved nearby stockiest by providing details of stockist
- Scheduling home visits to patient’s home as per the approved process flow wherever
applicable
- Supporting patients and call centers to resolve any queries related to prescriptions, invoices, enrollment form or any other documents or verification process
- Supporting and coordinating Diagnostics tests as a part of PAP offering to patients as per approved process flow
- Adverse Event Reporting as per process of YRR and record keeping according to Pfizer specification
- Assistance Medicine Coordination (Dispatch | Delivery)
* Post Enrollment and assessment of eligibility unique membership id is generated
* Patient to be educated to share valid Prescription and Invoice to avail assistance basis the PAP type
*
* In Case, if further details are required with regards to Indication, PAP Team and or Care Counselor to request patient or Patient’s Caregiver over recorded call and / or email to share additional supporting document / prescription from HCP that enables patient to avail assistance
* Patient to be reminded 7-10 days of assistance medicine due, to share the required invoices and prescription (Refer Valid Prescription Guidelines in Annexure C)
* Care Counselor will liaise with patients and 1mg for assistance medicine delivery as per the schedule.
Prior patient counselling experience is preferable.
Immediate joiner required.
Salary: Fixed Plus DA (Rs. 200/-)
Job Type: Full-time
Pay: ₹20,000.00 – ₹28,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 2 years (Preferred)
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Application response rate: 67%
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