• Welcome guests during check-in and giving a fond farewell to guest while checkout.

• Handling guest complaints and concerns in an efficient and timely manner.

• Overseeing VIP guests, arrivals and departures.

• Coordinating and multi-tasking job duties in a busy environment.
• Should possess detailed information about the Hotel, city as well as the competition.
• Detailed information regarding arrivals and room requirements.

• Have up to date information on daily room occupancy

• Providing excellent customer service as per hotel standards.

• Greeting guests as they enter and exit the hotel.

• Providing information regarding the Hotel, town attractions, activities etc.

• Check on VIP reservations, complete their pre-registration formalities.

• Allocate rooms to all arriving guests.

Job Type: Full-time

Salary: ₹72,000.00 – ₹120,000.00 per year

Benefits:

• Commuter assistance
• Food allowance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Kolkata, Kolkata – 700027, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Expected Start Date: 01/09/2022