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MY MENU
- Resolving customer complaints brought to your attention
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tool
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Computer skills
- Educational Background : UG/ PG / Diploma in Hotel Management
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
Experience:
- Customer support: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Night Shift (Preferred)