Responsibilities

• Answering phones and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Maintaining the database of the customers on a regular basis.

• Suggesting solutions based on customer’s needs and requirements.

Requirements

• High school diploma or equivalent.

• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

• Professional certification sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.

Job Type: Full-time

Salary: ₹8,086.00 – ₹25,771.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• CENTRAL METRO STATION, Kolkata – 700001, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Bengali (Preferred)
• English (Preferred)

Speak with the employer
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