Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team: Paytm payment gateway enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytm’s B2B Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business in the Indian merchants.
About the role:The Strategic Alliances within Paytm is a partner-focused organization that provides service and creates innovative solutions. Strategic Alliances partners with the Educational Institutions i.e. Schools/Colleges/Universities in the East territory (WB+North East+Bihar+Jharkhand) with a Market Penetration to grow their businesses using our portfolio of payment and other business products including Payment Gateway, Payment Links, Payment Pages, Payment Analytics, Paytm Mini Apps, etc.
Manage relationships with Educational Institutions i.e. Schools/Colleges/Universities partners/merchants to drive business growth
Build trusted and strategic relationships with partners and develop a thorough understanding of their business challenges and opportunities for growth
Promote new products or features that will have a positive impact on partner relationships
Build sustainable businesses and provide an excellent partner experience
Manage relationships with internal stakeholders (i.e., Leadership, Product, Engineering, Finance, and Marketing teams)
Experience developing partnership agreements and developing business relationships that impact company performance
Experience in managing relationships with Educational Institutions i.e. Schools/Colleges/Universities partners/merchants to drive Active merchant and Revenue growth
A creative and dedicated individual who will fit with our collaborative culture
Track Program/Project performance, specifically to analyze the successful completion of short- and long-term goals
Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role
Master’s degree or equivalent
Practical experience in the Educational Institutions i.e. Schools/Colleges/Universities partners/merchants space (5+ Years)
Ability to understand payment products such and consumer journeys
Ability to analyze complex business metrics and infer their impact on business growth
Ability to work in a fast-paced environment
High level of drive, initiative, and self-motivation
Customer service attitude with excellent negotiation skills
Excellent analytical skills
Excellent written and verbal communication skills
Why join us:
We give immense opportunities to make a difference, and have a great time doing that.
You are challenged and encouraged here to do meaning work for yourself and customers/clients
We are successful, and our successes are rooted in our people’s collective energy and unwavering focus on the customer, and that’s how it will always be
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!