Premier Medical Associates Looking for Customer Service Call Centre Agent at Kolkata, West Bengal Full Time

Job Description

MUST HAVE BPO AND USA COMPANY EXPERIENCETHIS IS AN ON SITE POSITION IN KOLKATAPLEASE ONLY APPLY IF YOU CAN COME TO WORK ONSITERoles and ResponsibilitiesBPO POSITION
To handle both inbound & outbound calls
To educate the people calling about Multi-Specialty medical practice
. Proper diversion or handling of calls
. C
Daily update
Responsible for calls on IVR
Coordination of patient requirement
Responsible for Daily census
Responsible for her call conversion
Responsible for Web query
Responsible for daily handover report to HOD
Responsible for field ReportDesired Candidate Profile
Minimum Qualifications
Graduation Experience
0-1 year work experience in healthcareservice industryBPO Technical Skills
Telephone EtiquetteAbility to modulate the voice pattern
Good communication skills
Behavioral Skills
Effective listening skills
Patience
High energy levelsLanguage Skills
EXCELLENT UNACCENTED SPOKE ENGLISH IS A REQUIREMENTJob Type: Full-timePay: INR35,000.00 – INR65,000.00 per monthSchedule:

• Evening shift

Ability to commute/relocate:

• Kolkata – 700016, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Job Detail

• Job Id
  JD2467997
• Industry
  Not mentioned
• Total Positions
  1
• Job Type:
  Full Time
• Salary:
  Not mentioned
• Employment Status
  Permanent
• Job Location
  Kolkata, West Bengal, India
• Education
  Not mentioned
• Experience
  Year