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PTS Consulting Services
Job details
Salary
₹25,713 – ₹68,327 a month
Job Type
Full-time
Regular / Permanent
Qualifications
-
Bachelor’s (Preferred)
-
B2B sales: 10 years (Preferred)
Full Job Description
Job Title: Client relationship manager
Location: Kolkata
Company: PTS Consulting Services
job description
Client relationship management involves developing long-term relationships to maximize sales opportunities.
Day to day a client relationship manager might be
- ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback
- identifying and approaching potential new companies or individuals to engage as clients
- researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
- giving presentations to clients about products or services
- acting as a point of contact for complaints and escalating issues as appropriate
- ensuring that the terms of a contract are adhered to by both your employer and clients
- understanding and helping to meet the targets and aims of the client.
Key skills for client relationship management
- Strong negotiation and influencing skills
- The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation
- Self-motivation
- A level of creativity when it comes to thinking of new sales opportunities
- Resilience
- The ability to research and keep on top of developments in the industry (an interest in the industry will help)
- Commercial awareness.
Job Types: Full-time, Regular / Permanent
Salary: ₹25,712.90 – ₹68,326.70 per month
Schedule:
- Morning shift
- Night shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 10 years (Preferred)
- B2B sales: 10 years (Preferred)
- BPO service in India and Latin America: 6 years (Preferred)
- Call Centre/BPO sales: 8 years (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Hiring Insights
Application response rate: 60%
Hiring 10+ candidates for this role
Job activity
Posted Today