Ratnakar Bank
Relationship Officer – Corporate Salary(Job Number: 28032022063954)
Description
Job Title
Relationship Officer– Corporate Salary Account
Department
Corporate Salary
Grade
Officer
Location
As required
Reporting To
Sales Manager – Corporate Salary
- POSITION PURPOSE
Primary Purposes:
Managing key relationships of corporate salary.
Responsible for conduction customer engagement programmes.
Support the salary acquisition team with new business
Support cross sell activities by conducting – service / sales desk at critical corporates
Reiterate the overall proposition to the corporates through regular interaction with the corporates
Enhance penetration in the existing corporates
Explore potential for other cross functional business and also cross sell product
- KEY POSITION RESPONSIBILITIES
Sr.
Key Responsibilities
1
Managing and maintaining key relationships, and engaging with the key decision makers such as HR and Finance team
2
Ensure salary credit flow into the accounts on a monthly basis
3
Cross opportunities by conducting sales / service desk in every corporate by following a defined calendar
4
Acquire one new relationship on a monthly basis
5
Engage with internal stakeholders of the bank to enhance business opportunities
6
Increase penetration in the corporates in-terms of no of salary credits and other products of the bank
7
Ensure efficient service to salary customers
8
Ensuring an efficient tracking of the corporates managed in terms of business
- QUALIFICATIONS AND EXPERIENCE REQUIREMENT
Qualifications
Essential
Graduate
Preferred
Post Graduate/MBA (full time)
Experience
Essential
Minimum 2-3 years of experience in corporate salary business
Preferred
As above
- COMPETENCY REQUIREMENTS
- Technical Skills
Skill
Attribute
Compliance
Knowledge on KYC norms
Aptitude to sense client impacting issues and propose measures to mitigate
Service Excellence
Treating Customer Right
Taking end-to-end Ownership of Customer requirements
Always handling Customers with a positive attitude
Valuing the value chain within the organisation
Staying ahead of Customer Needs/Queries
Market & Other Research
Ability to represent the organization as an ambassador
Good communication skills
Information about the Salary proposition available in the market
Work Locations:|Salt lake Salt Lake Electronics Complex, Block Ep & Gp,Plot No-X1-16, Sector-V,Salt Lake, Kolkata 700091
Job Posting: Mar 30, 2022 | Unposting Date:|Apr 4, 2022