Reliance Retail
Posted Date13 Dec, 2022
BusinessElectronics My Jio Stores
FamilyMy JIO Store
Functional Business AreaSite Operations
LocationKalna
Job Responsibilities
“• To achieve the revenue and margin targets as assigned by Store Leader • To increase the average transaction vale per customer by ensuring that each customer satisfactorily up the value chain during the selling process • Error free billing • Effective interactions on the shop floor to ensure satisfied customer response • Adhering to the selling process to ensure closing the sale • Address and escalate (wherever required) all cases of involving product/product interface for customers requiring enhanced inputs for facilitation of product selection, multiple product networking, etc. • Constantly update knowledge and selling skills to perform cross- selling. • Adherence to Store SOPs • To ensure that the complete set of customer’s needs are met starting from enquiry to closure of the sales transaction • To ensure customer grievances, if any, are effectively addressed and resolve thru’ escalations (if required). • To satisfy customer needs and expectations in terms of advance product information and customized solutions that may be desired.”
Education Requirements
12th/ Graduation
Experience Requirements
1 to 3 years
Skills & Competencies
“• High degree of customer orientation • Aptitude for sale • Language fluency • High degree of process and systems orientation • Enthusiasm for technology”
BusinessElectronics My Jio Stores
FamilyMy JIO Store
Functional Business AreaSite Operations
LocationKalna
Job Responsibilities
“• To achieve the revenue and margin targets as assigned by Store Leader • To increase the average transaction vale per customer by ensuring that each customer satisfactorily up the value chain during the selling process • Error free billing • Effective interactions on the shop floor to ensure satisfied customer response • Adhering to the selling process to ensure closing the sale • Address and escalate (wherever required) all cases of involving product/product interface for customers requiring enhanced inputs for facilitation of product selection, multiple product networking, etc. • Constantly update knowledge and selling skills to perform cross- selling. • Adherence to Store SOPs • To ensure that the complete set of customer’s needs are met starting from enquiry to closure of the sales transaction • To ensure customer grievances, if any, are effectively addressed and resolve thru’ escalations (if required). • To satisfy customer needs and expectations in terms of advance product information and customized solutions that may be desired.”
Education Requirements
12th/ Graduation
Experience Requirements
1 to 3 years
Skills & Competencies
“• High degree of customer orientation • Aptitude for sale • Language fluency • High degree of process and systems orientation • Enthusiasm for technology”