Requirement for DRA certified DEBT RECOVERY PORTFOLIO SUPERVISOR for HDFC BANK

Roles and responsibilities:

• Monitoring accounts to identify overdue payments.
• Monitoring and Coordinating field agents to ensure maximum productivity.
• Achievement of bi-weekly and monthly targets.
• Make contact with existing clients and negotiate payment arrangements for payment of overdues.
• Keeping accurate records and reporting on collection activity.
• Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
• Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.

Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Portfolio Supervisor: 2 years (Required)
• Debt Recovery: 3 years (Required)

License/Certification:

• DRA Certification (Required)

Speak with the employer
+91 9073526595