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Spotrix India Web Solution Pvt Ltd
**JOB OPENING FOR CHAT AND VOICE SUPPORT EXECUTIVE**
SPOTRIX INDIA WEB SOLUTIONS PVT. LTD.
GARIA, KOLKATA-700047
Greetings From Spotrix India Web Solutions Pvt. Ltd.!!
We are seeking a highly motivated and customer-focused individual to join our team as a chat and voice support executive. In this role, you will be responsible for providing relevant information to clients through multiple channels, including phone, email, and chat; taking input of issues faced by clients and providing redressal thereof.
PRODUCT: SMTPServer.com
JOB REQUIREMENTS:
- Background from sales will be considered an advantage
- Basic understanding of SMTP products/Email systems would be preferred considered an advantage
- At least holding 1 year experience in either with sales or support, BPO or telecalling position is preferred. Fresher’s candidates can also apply.
- Excellence in English communication skills in typing and verbal process, ability to maintain good client relationship.
RESPONSIBILITIES:
- The primary task of an executive is to handle queries from customers or clients and discuss potential business plans
- Must be effective in providing appropriate solutions mainly via chat process, calls & emails and alternatives within the time limits.
•Following up clients who haven’t finished setting up product.
JOB TYPE: FULL TIME
SCHEDULE: DAY SHIFT
NO. OF VACANCY: 1
OFFICE MODE: HYBRID
SALARY: 15,000-22,000 PER MONTH
Job Type: Full-time
Salary: ₹15,000.00 – ₹22,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 1 year (Preferred)