About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Strategy

• Provide inputs in shaping the Retail Risk Operations strategic direction
• Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiative

Business

• Optimise operating efficiency while balancing the effectiveness of decision making within the Retail Risk Operations function.
• Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline

Processes

• Ensure that credit origination decisions are executed in line with the delegated authority while adhering to the process standards as defined by CCO, Retail Clients.
• Efficient managing of Loan Against Security portfolio through monitoring Client&rsquos shortfall position, top and sell down activities, outstanding interest follow up through RM and timely action on liquidation of collateral
• Reconciliation of Loan to Value (LTV) at client and portfolio level, analyzing script volume and pledge data, tracking limit expiry, addition / deletion of scripts from list of approved securities
• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives.
• Leverage and build credit assessment infrastructure capability to optimize process efficiency.
• Ensure timely MIS on a daily, weekly, monthly and quarterly basis to various stakeholders and Group Risk & PMG team
• Ensure correct data output for Bureau reporting , Bureau scrub and status update
• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses.
• Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
• Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability

People and Talent

• Experience of underwriting of Loan Against Properties
• Knowledge of Business Banking, Retail & Wealth Management products, Policies, and processes
• Relevant business/function experience.
• A clear understanding of the approach to the management of operational risk involved in underwriting and portfolio monitoring, or equivalent experience gained in other organizations.
• Ability to work in a matrix organization, leveraging resources across the organization to complete deliverables.
• The sound judgement and courage necessary to perform a control role and maintain effective working relationships.

Risk Management

• Identify and share industry best practices and work with the businesses for their feasibility and implementation.
• Develop a collaborative relationship with stakeholders.
• Ensure all Business Banking , Retail & Wealth Lending policies and procedures in the country, comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
• Ensure various fraud and operational risks are being actively prevented and detected in a timely manner on an end-to-end basis.
• Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards.
• Work closely with the respective team to ensure that all activities related to Risk Operations are conducted timely and according to SLA.
• Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud and operational risk exposure.

Governance

• Provide oversight on Credit Initiation team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
• Embed the Group&rsquos values and code of conduct in Credit Initiation to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture.
• Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Capital Ltd (SCCL). This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.] .
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Internal stakeholders

  • Country Retail Risk Head
  • Country Business Heads and Product Head, Retail Client segment
  • In-country governance forums (as may be applicable)
  • Country Fraud and Collections Heads
  • Relevant members of Risk Operations management team
  • Internal IT partners supporting Retail Clients business
  • HR & L&TD team
  • Operations, L&C and Customer Experience Management Unit

• External stakeholders

  • Auditors and Regulators
  • Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks
  • Law Enforcement agencies
  • Suppliers, vendors and consultants

Our Ideal Candidate

• Market Knowledge: Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.
• Business Strategy and Model: Awareness and understanding of Standard Chartered s Retail Clients business and that of peers in the industry
• Risk Management and Control: The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Investment & Loans Ltd
• Governance, Oversight and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual team
• Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
• Non-technical skills: – Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions & borders

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.