Steora Systems
Steora Systems–Kolkata, West Bengal
About 9 hours ago, from WhatJobs?
Company DescriptionSteora Systems provides business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated resources ensure that every client receives the support they need, whether it’s technical, functional, or a complete CRM solution. Role DescriptionThis is a full-time on-site role (NIGHT SHIFT) for a Customer Support Analyst at Steora Systems in the Kolkata metropolitan area.
The Customer Support Analyst will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and delivering high-quality customer service on a day-to-day basis. QualificationsCustomer Support and Customer Service skills
Analytical Skills for problem-solving
Should be comfortable with NIGHT SHIFT Experience Adobe Acrobat Tools would be an added advantage
Technical Support knowledge
Excellent written and verbal communication skills
Ability to work well in a team environment
Previous experience in a customer-facing role
Bachelor’s degree in Business, IT, or related field
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