Skillset Requirements

• Excellent documentation skills
• Demonstrated knowledge of software and tools for writing content, incorporating graphics, and publishing documents
• Knowledge and experience in US Healthcare/IT or any international healthcare domain is also an added advantage.
• Excellent communication skills to co-ordinate with clients and technical teams for projects.
• Organizational skills with the ability to handle various tasks, projects, and delivery schedules
• Effective time management skills
• Ability to quickly and easily assimilate new software concepts and product knowledge
• Ability to learn and translate technical information into less technical English language user-focused documentation
• Collaborative, Flexible, Team Player, amicable, proactive

Educational Requirements

• Graduate or Post-Graduate Degree in any discipline
• 5 years plus experience as a Technical Writer

Technical Requirements

• Excellent spoken and written communication in English
• Excellent Documentation Skills
• Proficient with Microsoft Office
• Proven capabilities with Agile/Scrum methodologies
• Demonstrated ability in copy editing and developmental editing the work of others
• Demonstrated knowledge of software and tools for writing content, incorporating graphics, and publishing documents
• Experience with other publishing and graphics tools, such as MadCap Flare, Adobe Illustrator, and Photoshop, a plus.

Job Responsibilities

• Researches and gathers the information required to document software products by participating in team meetings, interviewing subject matter experts, and reading and reviewing technical and user documentation
• Follows all technical publications and Sunquest procedures, standards, and style guides and work with writing peers to refine and improve
• Determines and shares documentation delivery timelines and tracks progress against product development schedule to ensure deliverables are met
• Collaborates with subject matter experts to ensure technical accuracy of documentation
• Identifies risks and develops risk mitigation plans to meet project timelines
• Provides project coordination for multiple concurrent projects
• Collaborates with members of other departments for the benefit of users of the documentation
• All other duties and responsibilities, as assigned

Experience

Required

• 2 – 5 years: 2-5

Education

Required

• Bachelors or better

Behaviors

Required

• Functional Expert: Considered a thought leader on a subject
• Thought Provoking: Capable of making others think deeply on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization