We are looking for an Operations executive who will be responsible for smooth functioning and can facilitate the onboarding and implementation process, and will have a keen eye for detail.

Key Responsibility Areas

1. Monitoring gaps in user adoption and making reports on the same.
2. Calling users to drive adoption wherever required.
3. Working on user account configuration in the system as per requirement.

4. Handling user training and onboarding online over phone calls and emails.

Requirements

• Bachelors /Masters Degree in relevant fields
• Must possess excellent verbal, written, and communication skills.(English/local language)
• Confident and crisp communication over calls presence.
• Should have basic knowledge of MS-Excel & PowerPoint.
• Experience in selling logistics solutions will be an advantage.
• Ability to manage time effectively and multi-task without losing attention to detail
• We look for people with Empathy, Passion, Persistence, and Ability to learn new things.

Job Type: Full-time

Salary: From ₹12,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

COVID-19 considerations:
YES

Ability to commute/relocate:

• Kolkata, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Required)
• English (Preferred)