· Fastest TAT possible for every patient. (within 10 minutes of token time)

· Fastest report delivery to patients any time of the day.

· Handling Discount patients discreetly

· Handling medical emergency patients with priority.

· Ensure no cases are refused.

· Maintain Suraksha Quality in Billing/ appointment/ query handling.

· Maintain Suraksha Standard of service in dealing with patients and patient parties.

· Adherence to SOP

· Ensure readiness of the front office for handling patients.

· Receiving of inventory in the system and being responsible for it.

· Handing over the collection and necessary documents for corporate patients to accounts department.
Emergency Situation handling.

Job Type: Full-time

Salary: ₹9,000.00 – ₹12,000.00 per month

Benefits:

• Health insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)