Online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.

Job Types: Full-time, Fresher

Salary: ₹10,000.00 – ₹20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Day range:

• Monday to Friday

Shift:

• Fixed shift
• Night shift

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 9830118444