Tech Mahindra
Tech Mahindra–Kolkata, West Bengal
9 minutes ago, from GrabJobs
Tech Mahindra is seeking a Remote Live Chat Assistant to join our team in Kolkata, West Bengal, India. This part-time position is perfect for individuals who are resourceful, independent, adaptable, and creative.
As a Remote Live Chat Assistant, your responsibilities will include:
- Engaging with customers in real-time via live chat to provide support, answer questions, and resolve issues
- Providing accurate and timely information to customers while maintaining a professional and positive demeanor
- Collaborating with team members to ensure consistent and high-quality customer service
- Utilizing company resources and tools to effectively assist customers
- Escalating complex issues to the appropriate team members for resolution
- Maintaining detailed records of customer interactions and feedback
To be successful in this role, you must possess the following requirements:
- Strong communication skills, both written and verbal
- Ability to work independently and efficiently in a remote environment
- Basic computer skills and familiarity with live chat platforms
- High school diploma or equivalent
- No prior experience required, as this is an entry-level position
In addition to the fulfilling work you will be doing, Tech Mahindra offers benefits such as company-provided equipment, Paid Time Off (PTO), and life insurance coverage.
At Tech Mahindra, we prioritize quality in all aspects of our work, products, and services. We believe in creating an inclusive and diverse work environment where everyone has the opportunity to succeed.
If you are a motivated individual looking to kickstart your career in customer service, apply now to join our team as a Remote Live Chat Assistant by the deadline of May 23, 2024.
Equal Opportunity Statement: Tech Mahindra is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Work Schedule:
This job has the following work schedule:
Flexible
Benefits & Perks
This job has the following benefits:
Remote work flexibility
This job is a remote position, you can work from anywhere.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.