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Techsbasket
JD for BPO Chat Process
Requirements & Preference
- Excellent written & emails Skills.
- Past experience of international call center or customer service is a plus.
- Are able to learn new concepts and processes quickly
- Ability to capture the sales lingo and understanding of various business domains very quickly.
- Should be able to smoothly communicate over emails.
Description:
Build a larger understanding of the domain to interact and engage with clients.
- Understanding of Offshore Services Landscape.
- Supporting clients beyond their expectations via e-mail.
- Ensure customers’ expectations are being met at all levels.
- Min typing speed 30 wpm.
Job Types: Full-time, Regular / Permanent
Salary: ₹7,000.00 – ₹10,000.00 per month
Benefits:
- Internet reimbursement
Schedule:
- Day shift
- Flexible shift
COVID-19 considerations:
Sanitizing
Ability to commute/relocate:
- Rajarhat, Kolkata – 700157, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- BPO Chat process: 1 year (Preferred)
Language:
- English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 02/05/2022