Job Description

DEPARTMENT

F&B Service

EMPLOYEE LEVEL

SUPERVISED BY/ EMPLOYEE REPORTS TO

Manager F&B

GENERAL INSTRUCTIONS TERMS AND CONDITIONS GUIDELINES AND DUTIES

Permanent Employee HR Manual

LANGUAGES

Bengali(speak, read & write) English(speak, read & write) Hindi(speak, read & write) (optional)

PERSONAL PROFILE CHARACTER ATTRIBUTES

Craft Course In F&B Service from a recognised Institute Honest, flexible, enthusiastic, reliable, dedicated and learning attitude. Ability to communicate effectively through verbal & written communication.

WORK EXPERIENCE

Min: 6 months to 4 yrs of experience out of which at least 6 months of experience in similar position. For Trainee steward – Freshers can also apply .

DUTIES/RESPONSIBILITIES ATTRIBUTES

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service. Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquiries. Should Have knowledge of food and beverage menu items. Should have knowledge of wines and spirits. Well Groomed. Menu Knowledge. Communication Skill. Salesmanship qualities

Job Detail

• Job Id
  JD2239074
• Industry
  Not mentioned
• Total Positions
  1
• Job Type:
  Full Time
• Salary:
  Not mentioned
• Employment Status
  Permanent
• Job Location
  Kolkata, West Bengal, India
• Education
  Not mentioned
• Experience
  Year