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The GRID
Job Description
DEPARTMENT
F&B Service
EMPLOYEE LEVEL
SUPERVISED BY/ EMPLOYEE REPORTS TO
Manager F&B
GENERAL INSTRUCTIONS TERMS AND CONDITIONS GUIDELINES AND DUTIES
Permanent Employee HR Manual
LANGUAGES
Bengali(speak, read & write) English(speak, read & write) Hindi(speak, read & write) (optional)
PERSONAL PROFILE CHARACTER ATTRIBUTES
Craft Course In F&B Service from a recognised Institute Honest, flexible, enthusiastic, reliable, dedicated and learning attitude. Ability to communicate effectively through verbal & written communication.
WORK EXPERIENCE
Min: 6 months to 4 yrs of experience out of which at least 6 months of experience in similar position. For Trainee steward – Freshers can also apply .
DUTIES/RESPONSIBILITIES ATTRIBUTES
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service. Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquiries. Should Have knowledge of food and beverage menu items. Should have knowledge of wines and spirits. Well Groomed. Menu Knowledge. Communication Skill. Salesmanship qualities
Job Detail
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Job IdJD2239074
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear