Location:
Kolkata, IN

Function: Retail

About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

AGM – Retail Project

Job Level/ Designation

M2

Function / Department

Retail

Location

Kolkata

Hiring Manager

Amit Kumar Sharma

Job Purpose

Standardizing Retail Elements and Executing the design of LFS and SFS Infra

Execution through Vendor Management

Brand elements Deployment

Own & Execute Opex and Capex for Repair and Maintenance, AMC and Housekeeping

Key Result Areas/Accountabilities

Drive and ensure all Infra elements of stores are executed and maintained as per the guidelines prepared for brand roll out, Infra elements like furniture, Floorings, Lightings, Grooming , Shop and establishment Certificates etc. CCTV, Smart TV display etc will need to be done effectively and efficiently. Repair and maintenance, AMC, replacement of furniture and other infra elements are key responsibility for both Larger Format Stores and Small Format Stores

HSW is one of the critical aspects for Retail Stores (both LFS and SFS). This person will own HSW elements and will ensure different activities like Thermography, HSW elements like ELCB, MCB, SPD and other HSW protocols are well executed. He will also be responsible to execute HSW safety rules for all 800 FTE and 5000 Associates and equivalent no of partners and FOS

Execution of task in timely manner through managing end to end infra work from identification of requirements to raising work order to getting the work executed and complying to HSW norms. Developing and maintaining appropriate no of vendors is a prerequisite to faster and timely implementation. Coordination with commercial for vendor appointment and Payment.

Need to ensure brand elements deployment in coordination with Brand and Marketing team

Need to own Store (LFS & SFS) roll out and closure as per the guideline in coordination with Cluster Retail Sales Heads and Service Heads . This will help to have highly engaged channel partners with higher productivity

Need to collaborate with Corporate Retail, Brand and Cluster Brand, Marketing and CS team to ensure that guidelines are received on time, audit findings are discussed and closed with respective stakeholders at Corporate and cluster. Also need to co-ordinate and seek help with Cluster BH, FH and commercial head for any budgetary and payment support

R&M and AMC cost (Opex Cost) is major part of Retail Budget, other than COCA and this person needs to ensure efficiency in creation of Budget and also execute it by getting the best quality work in most efficient manner. Also LFS rental is one of the key element that needs tight negotiation, he will coordinate with Commercial head rental saving. At Pan India Level 50 Mn of Capex and 162 Mn of Opex will be the responsibility for this person.

Core Competencies, Knowledge, Experience

Understanding of Brand and Retail

Must have technical / professional qualifications

Bachelors/MBA with 5-7 Years of experience.

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership