Woodrock Infotech Private Limited–Kolkata, West Bengal

About 20 hours ago, from WhatJobs?

Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Woodrock Infotech Private Limited in Kolkata. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing excellent customer support, and ensuring customer satisfaction on a daily basis.QualificationsCustomer Service Representatives and Customer Support skills

Customer Satisfaction and Customer Experience skills

Ability to effectively resolve customer issues

Strong communication and interpersonal skills

Patience and empathy in dealing with customers

Attention to detail and problem-solving abilities

Knowledge of CRM systems and tools

Prior experience in customer service or related field